This customer feedback came from a real email, with names and identifying details removed. The workflow covered MYOB XML exports, FTP uploads, FTP downloads, order processing, and writing results back to a MYOB database. In other words, a proper business process, not a tidy demo with three rows and a suspiciously well-behaved CSV file.
The customer email
I wanted to share this with you.
This is the software we will be using to export XML from MYOB access, FTP uploads the XML file to a server, FTP download order files from a server, process order files, and write to our MYOB database.
This software is absolutely amazing and is very reasonably priced. You can do just about anything with it, and the support from Mike that I have had in setting up the program is just as amazing as the product itself. He has promptly answered all my queries and spent a lot of time helping me configure it specifically for our requirements.
I hope you can maybe even find a use for this for yourself at work or in your future private contracts. Please also forward the link to anyone you know who may have a use for it. I really want to support Mike with getting his product out there, as honestly I am blown away with the help he has given me and I feel indebted to him for his service.
Customer email, names removed