License Server and ATE

look to the attachment.This happens if i try to get the licence from the server.

I see what you mean now.

Our software is able to get a license from the server but it is unable to write this information into the registry.
This is why you getting this message.

This may be corrected by granting the user required access rights or by running the app as administrator.

This problem cannot be fixed by modifying our software.

What specific access rights does the user need to have?

Support will provide you with details later today

Dear Sir or Madam,

I am replying with the reference to the previous received message.
To be able to do the version change in the future, we still require the Information about what access permissions are needed from the users in order for them to be authorized to write the information into the registry.

With kind regards
Philipp Ackermann
Walterscheid GmbH, Lohmar

Hi Phillip.

FYI The email was sent to Klaus with all the required information on 02/07/2021.
I have just forwarded it to you.