Creating Mail Merge

Hello.

I am working on a mail merge workflow for one of our customers and I am having issues with embedding pictures. Some email clients are unable to show the picture. Since it is a company logo it is extremely important for us.

Best regards,
Carl

Hi Carl.

Thank you for letting us know about this issue

Can you tell us the email client you are using so we can test it in the office?
Can we also ask you to post a screenshot, please

Here are some pictures with the embedded duck.

Gmail is not working but Thunderbird is working fine.



Gmail



Thunderbird

Hi Carl

Thank you for providing additional information.

We will check it and get back to you

Hi Carl

I have run some tests and here is what you should do.

1 Make sure that the image name starts with _embeded_
2 Attach an image to the email
3 Uncheck Sent as HTML
4 insert the following html tag
<img moz-do-not-send="false" src="cid:#IMAGE-FILE-NAME"/>
5 Check Sent as HTML

Please do not use the insert image button. it uses the incorrect format
We will remove it in the next release.

Thank you Peter for your prompt reply.

Everything is working as expected now

Best,
Carl