Publish Tableau Error

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5 years 7 months ago #20592 by eadams
Publish Tableau Error was created by eadams
We updated Tableau from 2020.2 to 2020.4 and changed the login credentials for tableau online and in the Tableau section of the ETL. We are running version 6.3.5.1.

Some of our objects are able to publish, but most of them do not. They are throwing the following error. HTTP/1.1 404

Is this a known issue or does anyone know what might be wrong?

Thank you!
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5 years 7 months ago #20593 by Maria
Replied by Maria on topic Publish Tableau Error
Hello

Thank you for the feedback
We will try to reproduce the problem in the office but it will take a while.
(We have to create the same env as yours )

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5 years 7 months ago #20634 by admin
Replied by admin on topic Publish Tableau Error
"changed the login credentials for tableau online"

Just a quick question

When you say tableau online does it mean that server is provided by Tableau or you are using Tableau server on-premises?

Mike
ETL Architect

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5 years 7 months ago #20635 by eadams
Replied by eadams on topic Publish Tableau Error
The server is hosted by Tableau.

We changed the password used for the connection. I don't know if it is related to the issues we are having, but they happened around the same time. When I click test connection it will say connected sometimes and other times throw the 401 error, almost as if we are getting timed out.

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5 years 7 months ago #20636 by admin
Replied by admin on topic Publish Tableau Error
Perhaps you can create a separate user for us so we can do some testing?
That would be the fastest way to resolve the problem.

Mike
ETL Architect

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5 years 7 months ago #20637 by eadams
Replied by eadams on topic Publish Tableau Error
What email should be used for the user?

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