Pervasive ODBC (aka Btrieve, Zen, Actian)

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2 years 3 months ago #23423 by Jeff White
We just started the Trial, and we are seeing ADV ETL crash constantly. 
We looked in the windows event log and found this. 
Seems to be related to the ODBC driver.. but not sure what steps to take next. 
 Log Name:      Application
Source:        Application Error
Date:          3/15/2024 2:23:41 PM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      
User:          THINK-P16\rob
Computer:      THINK-P16
Description:
Faulting application name: AdvancedETL.exe, version: 3.9.8.30, time stamp: 0x65f2fb60
Faulting module name: ODBC32.DLL, version: 10.0.22621.3085, time stamp: 0xb7bc5095
Exception code: 0xc0000409
Fault offset: 0x0000000000033754
Faulting process id: 0x0xAC8
Faulting application start time: 0x0x1DA7716907F609D
Faulting application path: C:\Program Files\DB Software Laboratory\Advanced ETL Processor\AdvancedETL.exe
Faulting module path: C:\Windows\SYSTEM32\ODBC32.DLL
Report Id: 26aff4ff-d640-489a-97ab-7f13048a7628
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns=" schemas.microsoft.com/win/2004/08/events/event ">
  <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2024-03-15T20:23:41.9600891Z" />
    <EventRecordID>42313</EventRecordID>
    <Correlation />
    <Execution ProcessID="28324" ThreadID="28872" />
    <Channel>Application</Channel>
    <Computer>THINK-P16</Computer>
    <Security UserID="S-1-5-21-2152594760-3748988398-1285793042-1001" />
  </System>
  <EventData>
    <Data Name="AppName">AdvancedETL.exe</Data>
    <Data Name="AppVersion">3.9.8.30</Data>
    <Data Name="AppTimeStamp">65f2fb60</Data>
    <Data Name="ModuleName">ODBC32.DLL</Data>
    <Data Name="ModuleVersion">10.0.22621.3085</Data>
    <Data Name="ModuleTimeStamp">b7bc5095</Data>
    <Data Name="ExceptionCode">c0000409</Data>
    <Data Name="FaultingOffset">0000000000033754</Data>
    <Data Name="ProcessId">0xac8</Data>
    <Data Name="ProcessCreationTime">0x1da7716907f609d</Data>
    <Data Name="AppPath">C:\Program Files\DB Software Laboratory\Advanced ETL Processor\AdvancedETL.exe</Data>
    <Data Name="ModulePath">C:\Windows\SYSTEM32\ODBC32.DLL</Data>
    <Data Name="IntegratorReportId">26aff4ff-d640-489a-97ab-7f13048a7628</Data>
    <Data Name="PackageFullName">
    </Data>
    <Data Name="PackageRelativeAppId">
    </Data>
  </EventData>
</Event>Error

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2 years 3 months ago #23425 by admin
Most likely you are using a very old drive which does not support unicode

Please try setting "Ansi Driver" option and let us know the outcome 

www.etl-tools.com/wiki/advanced-etl-proc...tions/database/odbc/

www.etl-tools.com/wiki/advanced-etl-proc...reader-sources/odbc/

Mike
ETL Architect

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2 years 3 months ago #23434 by prashant

We just started the Trial, 
Welcome Fellow User , I too had started trial 1.5 months backs, team ETL is super active on forums !! They really have a solution mindset which helps.
The following user(s) said Thank You: admin

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2 years 3 months ago #23514 by admin
Hi Jeff

Is there anything else we can do to help you?

Mike
ETL Architect

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