Failed to create root record

Hello

I am getting Failed to create root record while running the package
Here is the log

Information 10/18/2022 10:49:24 AM Execution Timeout Enabled
Information 10/18/2022 10:49:24 AM Timeout: 00:30:00
Information 10/18/2022 10:49:24 AM Preparing to execute: Mail processor
Warning 10/18/2022 10:49:59 AM Failed to create root record

Please help

Hi Mark

Can you run
SELECT TOP (1000) [ID_TYPE]
,[GENERATOR_NAME]
,[ID]
FROM [AETL_REPOSITORY].[dbo].[ID_GENERATOR]

And post the result here please

Here it is

How interesting...

How many years have you been using our software?

Approximately 6 years may be more

Thank you Mark for using our software fro so many years.

We use ID_GENERATOR to generate primary

ID field type is Int and the maximum value 2,147,483,647.
We never thought we would ever see our software hit this limit.

Any way to fix the problem:

1 Create repository backup
2 Run the following script

delete from QUEUE_ACTIONS_HISTORY
delete from QUEUE_ACTIONS
delete from QUEUE_HISTORY
delete from QUEUE
UPDATE ID_GENERATOR SET ID=1 WHERE ID_TYPE IN (2,3)