First renewal

Hello, I'll have to do my first renewal for a license of Visual Importer ETL Enterprise.
To do this, i'll buy it by clicking BUY NOW on "1 year maintenance and support contract for Visual Importer ETL Enterprise - Single Licence" in Support Contracts (Automatic regular payments), in this page www.etl-tools.com/visual-importer-etl-enterprise/order.html ?
Is it correct?

And next year this renewal will be automatic?

Thank you
Fabio

Yes, it is correct,
you can cancel it later at any time.

Hello.
I manage 3 licenses that I have purchased.
I was sure they were automatically renewed, but I was wrong.
Now I have all 3 licenses expired.

Also I just bought a renewal for one of those but if I try to use it I get the message "key is not valid".

What am I doing wrong? How can I renew all licenses and be sure we have automatic renewal?

Thank you
Fabio Petris

Ok, now I have activated the license that previously gave me an error.
But how to have automatic renewval?
Thank you

I checked last year's order (MyCommerce Share-it: 755666293) and it was correctly an auto-renewing order.

Thank you.
Fabio

Hi Fabio.

I had a look at our records. You have bought 3 licenses from us
So you have to renew all 3 of them every year

Order 755666293 automatically renews only one license every year
You have just renewed another one.

So you have to renew one more.

Please choose automatic this time.