Cannot read files in the writer

Hi Team,

We have new error that was prompting frequently after updating the tool to lastet version.

We are using 64 bit version.

The error is 'Can not any files to read' but when i run the whole mapping then the data is getting loaded into the excel file.
The writer type is excel.

Can you please tell me why this was happening and what could be the resolution?

Thanks,
Jithendranadh

Can you have a look at this video and let us know if it helps or not

www.etl-tools.com/tutorials/25-could-not...y-files-to-read.html

Hi,

The above video doesn't helps. The error was poping up in the excel writer.


Thanks
jithendranadh

In this case, can we connect remotely and have a look?
I am available for the next 2 hours.
Please email connection details to

support at etl - tools . com

Hi Jithendranadh.

I am trying to reproduce the problem you are having

Can you confirm that when you press the button highlighted on the screenshot you receive the error?

yes, i receive the error when i click on refresh button. please find the attcahment. this was started appearing when we updated the tool to latest version.

what could be the resolution for this?