Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1
  • 2

TOPIC: FTP upload error

FTP upload error 1 year 3 months ago #18470

  • Carl A
  • Carl A's Avatar Topic Author
  • Offline
  • Senior Boarder
  • Senior Boarder
  • Posts: 67
  • Karma: 3
  • Thank you received: 2
After updating to 6.3.2.18 I have been getting an error with one of my FTP connections. It tests OK when using "Test Connection" button, but when run in package it throws the following error.

Information 8/15/2018 9:41:53 AM Executing Ftp (Upload): FTP Operation TRPC
Information 8/15/2018 9:41:53 AM FTP over implicit TLS/SSL
Information 8/15/2018 9:41:53 AM Connecting to: trpc.sharefileftp.com
Error 8/15/2018 9:41:53 AM Following Ftp Error happened Error connecting with SSL.
EOF was observed that violates the protocol

The last version I was using was 6.3.2.13 and it ran fine in that one.

Advanced ETL Processor Enterprise 32-bit
Windows Server 2008 R2 Enterprise SP1

Thanks
Attachments:

Please Log in or Create an account to join the conversation.

FTP upload error 1 year 3 months ago #18471

  • admin
  • admin's Avatar
  • Offline
  • Moderator
  • Moderator
  • Deeds not Words
  • Posts: 7687
  • Karma: 33
  • Thank you received: 437
Is there any chance we can connect to your server so we can test it in the office?

We have upgraded open ssl libraries we use and we can revert it back.
However, the issue you are having may not be related to our software or SSL libraries, perhaps the FTP server must be patched?
Mike

Please Log in or Create an account to join the conversation.

FTP upload error 1 year 3 months ago #18472

  • Carl A
  • Carl A's Avatar Topic Author
  • Offline
  • Senior Boarder
  • Senior Boarder
  • Posts: 67
  • Karma: 3
  • Thank you received: 2
The server is a customers server with secure data, so connecting is out. As to patching it, it is a sharefile server so I don't think the customer has much control over patching. The reason I thought it might an ETL issue is the errors began immediately after I upgraded the software (upgraded on 14 Aug 18).

Please Log in or Create an account to join the conversation.

FTP upload error 1 year 3 months ago #18473

  • admin
  • admin's Avatar
  • Offline
  • Moderator
  • Moderator
  • Deeds not Words
  • Posts: 7687
  • Karma: 33
  • Thank you received: 437
Mike

Please Log in or Create an account to join the conversation.

FTP upload error 1 year 3 months ago #18474

  • Carl A
  • Carl A's Avatar Topic Author
  • Offline
  • Senior Boarder
  • Senior Boarder
  • Posts: 67
  • Karma: 3
  • Thank you received: 2
Unfortunately, this did not work.

Please Log in or Create an account to join the conversation.

FTP upload error 1 year 3 months ago #18475

  • admin
  • admin's Avatar
  • Offline
  • Moderator
  • Moderator
  • Deeds not Words
  • Posts: 7687
  • Karma: 33
  • Thank you received: 437
We will try to reproduce the problem in the office
Mike

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
  • 2

We have 114 guests and one member online