Email not downloading/virus detection

Hello,

I keep getting antivirus notifications coming from a file that is generated by ETL. This happens to coincide with an error downloading an attachment in an email sent to our ETL email address.

Here is the antivirus notifications:




Here is the failed email download:

Here's another error message

If antivirus is blocking the attachment we do not really know how we can help you...

It looks like they updated the database so its fixed now.

Thanks