Email send timouts

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9 years 3 months ago - 9 years 3 months ago #10504 by AndrewRoberts
Hi

I upgraded Advanced ETL Processor Professional to 5.7.8.6 recently (sorry, I don't have the version I upgraded from at my fingertips, 5.1...?), and am getting email timeouts when sending emails.

The full message for the failure is:

Failed to send Email: No file found.
smtp15xxxxx Error: timeout exceeded.

The file in question is the log file where the 'Attached log file' check box is checked.

If I look in the email object I can test connection and get a connected message OK.

If I uncheck the attach log file checkbox the email sends fine.

Any ideas?

Kind regards, Andrew
Last edit: 9 years 3 months ago by AndrewRoberts. Reason: Additional info

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9 years 3 months ago #10506 by admin
Replied by admin on topic Email send timouts
This issue was already addressed I believe

www.etl-tools.com/forum/visual-importer/...for-log-file?start=6


Peter

Mike
ETL Architect

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9 years 3 months ago #10507 by AndrewRoberts
Replied by AndrewRoberts on topic Email send timouts
Sorry, couldn't find the issue in ETL Pro - the fix is for VI and from the version number I have the most recent version installed. Do I need to download a new version?

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9 years 3 months ago #10518 by admin
Replied by admin on topic Email send timouts
Do I need to download a new version?

Yes please

Peter

Mike
ETL Architect

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