AETL hangs downloading large file from ftp

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9 years 5 months ago - 9 years 5 months ago #9970 by mdspeirs
Using AETLE on Windows Server 2012

Other packages are can download smaller files from the same ftp to the same server without issue.
In this case it will down load the 14.6 mb zip file but when progress get to 100% AETLE hangs is unresponsive and has to be shut down via task manager. Task Manager shows its using 0% of the CPU.

Here's the FTP log:

Information 3/28/2014 1:30:36 AM Recv : 230 User logged in.
Information 3/28/2014 1:30:36 AM Sent : FEAT
Information 3/28/2014 1:30:36 AM Recv : 211-Extended features supported:
LANG EN*
UTF8
AUTH TLS;TLS-C;SSL;TLS-P;
PBSZ
PROT C;P;
CCC
HOST
SIZE
MDTM
REST STREAM
211 END
Information 3/28/2014 1:30:36 AM Sent : OPTS UTF8 ON
Information 3/28/2014 1:30:36 AM Recv : 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Information 3/28/2014 1:30:36 AM Sent : TYPE I
Information 3/28/2014 1:30:36 AM Recv : 200 Type set to I.
Information 3/28/2014 1:30:36 AM Sent : SYST
Information 3/28/2014 1:30:36 AM Recv : 215 Windows_NT
Information 3/28/2014 1:30:36 AM Sent : TYPE I
Information 3/28/2014 1:30:36 AM Recv : 200 Type set to I.
Information 3/28/2014 1:30:36 AM Sent : CWD /
Information 3/28/2014 1:30:36 AM Recv : 250 CWD command successful.
Information 3/28/2014 1:30:36 AM Sent : TYPE A
Information 3/28/2014 1:30:36 AM Recv : 200 Type set to A.
Information 3/28/2014 1:30:36 AM Sent : PASV
Information 3/28/2014 1:30:36 AM Recv : 227 Entering Passive Mode (64,xxxxxxxxx).
Information 3/28/2014 1:30:36 AM Sent : LIST *CAMP_EXTRACT.txt_03272014.zip
Information 3/28/2014 1:30:36 AM Recv : 125 Data connection already open; Transfer starting.
226 Transfer complete.
Information 3/28/2014 1:30:37 AM Sent : TYPE I
Information 3/28/2014 1:30:37 AM Recv : 200 Type set to I.
Information 3/28/2014 1:30:42 AM Sent : PASV
Information 3/28/2014 1:30:42 AM Recv : 227 Entering Passive Mode (64,xxxxxxxx).
Information 3/28/2014 1:30:42 AM Sent : RETR LEDT_CAMP_EXTRACT.txt_03272014.zip
Information 3/28/2014 1:30:42 AM Recv : 125 Data connection already open; Transfer starting.

and nothing after that...
progress will show 100%, but the time left shows 1 second left.

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Last edit: 9 years 5 months ago by mdspeirs.

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9 years 5 months ago #9974 by admin
Some ftp servers do not report file size correctly. Athough ftp is very old protocol all ftp servers are slightly different. We need to be able to connect to your server to investigate the problem. You can create temporary account than disable it later. Please email us connection details.

Peter

Mike
ETL Architect

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9 years 5 months ago #9982 by mdspeirs
Sent credentials through contact form, I am testing using these credential for 10 more minutes

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9 years 5 months ago #9983 by admin
Thank you we will have a look at it later today

Mike

Mike
ETL Architect

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9 years 5 months ago #9985 by mdspeirs
I'm done testing, it definetely show the same behavior on 2 different ftp sites, except on the second it doesn't say it has any time left. The screen shots below show the file sizes are different in windows explorer and aetle.



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9 years 5 months ago #9986 by admin
I have just downloaded your files without any problems using latest version

Here are my settings.







Information 28/03/2014 18:02:41 Stat Connected.Information 28/03/2014 18:02:41 Recv : 220 Welcome to the most popular FTP hosting service! Save on hardware, software, hosting and admin. Share files/folders with read-write permission. Visit www.drivehq.com/ftp/ ;
Information 28/03/2014 18:02:41 Sent : SYST
Information 28/03/2014 18:02:41 Recv : 530 Please login with USER and PASS.
Information 28/03/2014 18:02:41 Sent : FEAT
Information 28/03/2014 18:02:41 Recv : 530 Please login with USER and PASS.
Information 28/03/2014 18:02:41 Sent : USER leapMedia
Information 28/03/2014 18:02:42 Recv : 331 User name ok, need password.
Information 28/03/2014 18:02:42 Sent : PASS etccccc
Information 28/03/2014 18:02:42 Recv : 230 User logged on. Free service has restrictions and is slower.
Information 28/03/2014 18:02:42 Sent : FEAT
Information 28/03/2014 18:02:42 Recv : 211-Extensions supported:
SIZE
MLSD
MLST
NLST
MDTM
MFMT
MFCT
MFF Create;Modify;
REST STREAM
UTF8
211 END
Information 28/03/2014 18:02:42 Sent : OPTS UTF8 ON
Information 28/03/2014 18:02:42 Recv : 200 Enable UTF8 mode.
Information 28/03/2014 18:02:42 Sent : TYPE I
Information 28/03/2014 18:02:42 Recv : 200 Type set to I
Information 28/03/2014 18:02:42 Sent : CWD /
Information 28/03/2014 18:02:42 Recv : 250 CWD command successful. "/" is current directory.
Information 28/03/2014 18:02:42 Sent : TYPE A
Information 28/03/2014 18:02:43 Recv : 200 Type set to A
Information 28/03/2014 18:02:43 Sent : PASV
Information 28/03/2014 18:02:43 Recv : 227 Entering Passive Mode (66,220,9,50,38,145).
Information 28/03/2014 18:02:43 Sent : LIST *.zip
Information 28/03/2014 18:02:43 Recv : 150 Connection accepted
Information 28/03/2014 18:02:43 Recv : 226 Transfer complete
Information 28/03/2014 18:02:43 Sent : TYPE I
Information 28/03/2014 18:02:44 Recv : 200 Type set to I
Information 28/03/2014 18:02:44 Sent : PASV
Information 28/03/2014 18:02:44 Recv : 227 Entering Passive Mode (66,220,9,50,20,68).
Information 28/03/2014 18:02:44 Sent : RETR LEDT_CAMP_EXTRACT.txt_03272014.zip
Information 28/03/2014 18:02:45 Recv : 150 Connection accepted
Information 28/03/2014 18:05:14 Recv : 226 Transfer complete
Information 28/03/2014 18:05:14 Sent : PASV
Information 28/03/2014 18:05:14 Recv : 227 Entering Passive Mode (66,220,9,50,25,237).
Information 28/03/2014 18:05:14 Sent : RETR LEDT_CAMP_EXTRACT.txt_03282014.zip
Information 28/03/2014 18:05:15 Recv : 150 Connection accepted
Information 28/03/2014 18:07:52 Recv : 226 Transfer complete
Information 28/03/2014 18:07:52 Sent : QUIT
Information 28/03/2014 18:07:53 Stat Disconnected.

Mike

Mike
ETL Architect
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