Agent not running

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9 years 10 months ago #8574 by hanisultan
Agent not running was created by hanisultan
I installed ETL on a 2012 MS Windows standard edition in process of moving the program. Everything seems to be working fine except the agent. It says it is registered and running but when check the agent status, the heart beat date/time doesn't change. No jobs are running either. I'm using 5.7.6.1

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9 years 10 months ago #8585 by admin
Replied by admin on topic Agent not running
When agent starts if there any problems it writes error messages to the "Execution.log" file

Possible problems

Not able to read settings from the registry,
Not able to connect to the repository database
Not able to write to the log directory
Running agent as a user with limited privileges (as system user for example)

Mike

Mike
ETL Architect

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9 years 10 months ago #8587 by hanisultan
Replied by hanisultan on topic Agent not running
I will look into that but I didn't get any error because I'm using the Administrator account.

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9 years 10 months ago #8589 by admin
Replied by admin on topic Agent not running
Quite often Administrator account has no rights as well

Mike

Mike
ETL Architect

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9 years 10 months ago - 9 years 10 months ago #8591 by hanisultan
Replied by hanisultan on topic Agent not running
I couldn't find the execution.log. I did a search and couldn't find it, Probably need help with this. I checked the repository and everything else and the Administrator does have full access
Last edit: 9 years 10 months ago by hanisultan.

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9 years 10 months ago #8609 by admin
Replied by admin on topic Agent not running
And again that can be because the user your run the agent under has no access rights to the folder

M

Mike
ETL Architect

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