Ordering and Payment Methods

We accept five types of payment: online, Fax, Phone, Wire Transfer and Mail. Secure Payments assured.

Online Order

This is the fastest and easiest way to order. Your credit card information is sent directly to the credit card processor in a highly secure manner. We protect you by ensuring that nobody but you and the automated credit card processor will see your credit card information. You can go directly to the order page by clicking on the price:

How the Online Order Process Works

• Click the Buy Now button above for the version you want to order.
• Place your order using the secure online payment system.
• Your license will be emailed immediately.
  (Upgrade licenses are sent within one business day.)

Notes:

Please add www.etl-tools.com domain to your email safelist to ensure delivery.
If you do not receive your product license within a reasonable amount of time (usually two business days for credit card payments or two weeks for other payments), please notify us! We apologize for any inconvenience caused by such delays.

Licensing

• Single license = one user within the same organisation.
• Site license = unlimited number of users within one or group of buildings within one city

Support and maintenance

The annual maintenance fee is 25 percent of the software license cost.
Users with a fully paid annual maintenance fee get the following benefits:

• Priority Support
• Free software enhancements, updates and upgrades during the maintenance period
• Advanced and exclusive notification of software promotions
• "Maintenance Owner ONLY" product promotions

Wire Transfer (Bank Transfer)

You can also use the wire transfer (to our bank account).
Please get in touch with us for more details.

Upgrading to the site license

You can upgrade the license by paying the difference
Please get in touch with us for more details.

Upgrading to the higher version

You can upgrade from standard to professional or enterprise version by paying the difference
Please get in touch with us for more details.

Requesting a Quote

To get a quote click the buy now button,  click the request quote tab, fill in all necessary details and you will get a quote via email